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Intro

The Intro step welcomes users, explains the verification process, and provides necessary instructions. It is always positioned at the beginning of the flow and is a vital element for guiding users through the verification journey. It is especially useful when the flow includes multiple steps, ensuring users are well-informed and prepared before they begin.

  • Add Intro Screen step into the flow canvas at the appropriate position in the flow.
  • Click on Intro Screen to open its configuration option

Adding Custom Terms & Conditions and Privacy Policies Links to The Intro Screen​

You can customize the Intro Screen in the flow builder by adding your own links to the Terms & Conditions and Privacy Policies. This feature allows users to review and accept these policies during the verification process without requiring you to add additional steps to the workflow.

  • In the General tab, locate the Confirmed Links section.
  • Add your links and Save changes:
    • Enter the link for your Privacy Policy in the respective field.
    • Enter the link for your Terms & Conditions in the respective field

User Experience:

  • Users will see checkboxes on the Intro Screen, prompting them to confirm that they’ve read, understood, and agreed to your company’s Privacy Policy and Terms & Conditions.
  • Clicking the linked text (e.g., “privacy policy” or “terms of conditions”) will open the corresponding document for review.