Address Verification
The Address Verification step allows you to collect a user’s address and automatically check whether it exists using trusted address data sources (e.g., Google data). This step helps validate address accuracy without requiring document uploads or AI-based document analysis unless explicitly enabled.
Add the
Address verificationstep into the flow canvas at the appropriate position in the flow.Click on
Address verificationto open its configuration options.
Require proof of address.When enabled, applicants must upload a document that confirms their address. This converts the step into a proof-of-address verification where the document upload step is mandatory. Address data extracted from the proof-of-address document is analyzed using AI and compared against the user’s identity document to ensure consistency. When disabled, the step only collects the address and verifies its existence.
Verification Validity Period.Defines how long the address verification result remains valid after successful completion. Once the validity period expires, the user must complete the address verification step again. Select theDuration Unitto specify how long the verification remains valid.Use data from document without MRZ.When enabled, the system extracts address data from uploaded documents that do not contain a Machine Readable Zone (MRZ). This allows support for a wider range of proof-of-address documents, such as utility bills or bank statements.Take data from questionnaire.When enabled, the system reuses address information collected earlier in the flow through a questionnaire. Relevant user-provided data is automatically populated into the Address Verification step, reducing user input and improving completion rates.Document Type Selector.Select the types of documents that applicants are allowed to submit as proof of address. Each document type (e.g., Utility Bill, Bank Statement) can be enabled or disabled using a checkbox, ensuring only accepted document categories are used during verification.
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