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  1. Review Data

Applicant Profile Deletion

PreviousDeactivating and Activating Verification ResultsNextDownload Reports

Last updated 2 months ago

The User Deletion functionality provides you with the ability to remove an applicant’s data from the system.

  • To initiate the deletion of an applicant’s profile, the reviewer can select the Delete option from the action menu next to the applicant’s record in the table view:

  • Upon selecting Delete, a confirmation dialog appears, as shown in the screenshot. This dialog informs the reviewer that the applicant’s data will be scheduled for deletion and will be permanently removed after a 20-day period:

The applicants' profiles are deleted straight away in the Test Mode.

  • The reviewer can either confirm the deletion by clicking Schedule Deletion or cancel the process by selecting Cancel, keep the data.

  • The applicant’s profile is not immediately removed from the platform. Instead, it is scheduled for deletion after a 20-day grace period. During this time, the data is marked for deletion but remains recoverable:

  • If the reviewer decides to restore the applicant’s profile during the scheduled deletion period, they can do so by selecting the Restore Dataoption from the action menu next to the applicant’s record in the table view:

  • If no action is taken to restore the data within the 20-day period, the deletion will proceed automatically, and the applicant’s data will be permanently removed from the platform. Once deleted, the data cannot be recovered, ensuring compliance with data retention policies and regulatory requirements.