Restart the Verification Flow
As a compliance officer, you have the capability to restart a verification flow for an applicant if needed. This can be particularly useful if the initial verification flow was not completed successfully.
Here’s how to manually change and restart a verification flow for a user:
Navigate to the
Applicants
section from the Sidebar Menu.Within the applicant's profile, locate the
Flow Tracker
.Click the
Generate Link
button

This will create a unique link to the current verification flow, which you can copy and send to the applicant for them to continue the process.
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