> For the complete documentation index, see [llms.txt](https://docs.allpass.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.allpass.ai/verify-your-users/change-the-verification-flow.md).

# Change the Verification Flow

As a compliance officer, you have the capability to change a verification flow for an applicant if needed. This can be particularly useful if different verification requirements arise.

Here’s how to manually change and restart a verification flow for a user:

* Navigate to the `Applicants` section from the Sidebar Menu.
* Search for and select the applicant whose verification flow you want to restart.
* Once in the applicant's profile, locate the drop-down list for verification flows within the `Flow Tracker.`
* Click on the drop-down list to view available verification flows:

<figure><img src="/files/WJB8xiOk4YzOXq5p5oxQ" alt=""><figcaption></figcaption></figure>

* Select the desired verification flow that you want to assign to the applicant.
* After selecting the new verification flow, the system will automatically update the flow for the applicant.

{% hint style="info" %}
However, if the new flow includes steps that have already been completed, the applicant will only need to complete the new steps added to the flow.
{% endhint %}

* The applicant’s status will be changed to reflect that the verification process has been restarted.